Railway tickets

ZCTS-EGENCIA Russia provides paper and electronic ticketing of Russian railways via professional booking tools: Express 3, TCH Railway System, UFS, operating in real-time mode, receiving information about schedules, ticket availability and fares.
International rail transportation is provided by ticketing booking tools for Deutsche Bahn, Rail Europe, TGV, Eurostar, Thalys, Lyria trains.

You are always welcome to issue online tickets for high-speed rail shuttle “Aeroexpress” to and from airport, using «ZCTS-Online» booking tool.

What is an electronic railways ticket?

E-ticket is a PDF file / printed document in A4 format, sent by fax or by e-mail. The document contains the number of electronic MCO (Miscellaneous Charges Order), as well as the number of request, which Russian Railways Company uses for identification.

E-ticket customer

  • excludes a possibility of theft, loss or damage of a ticket;
  • electronic registration is available for most of trains, otherwise get the original ticket at a cashier station any convenient time, including immediately prior to boarding the train;
  • if you need to cancel your trip, you don't have to physically return the paper ticket to get a refund. Just inform your Service Team and we’ll process the ticket refund transaction for you.

How to issue railway ticket?

You can issue railway tickets via «ZCTS-Online» or submit a free-format request to ZCTS specialists.
Issuing of electronic tickets are subject to availability, and should be requested at least 1 hour and not before 45 days prior to departure.